Can I request a copy of all data you hold about me?

Yes. Submit a data access request through your account settings or email support@hoki900.bet. We'll compile and send your information within 14 business days at no cost.

LEGAL REFERENCE

Your Privacy Matters to Us

We built hoki900 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every session you spend in...

Data ProtectionPayment SecurityAccount PrivacyTransparencyIndonesia-Compliant

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Privacy Policy Overview

hoki900 collects and processes your personal information to deliver account services, process payments via DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We encrypt sensitive data, limit staff access to what's necessary for your account, and never sell your information to third parties. Your data stays with us and our trusted payment partners. We retain information

only as long as your account is active or as required by law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions & Support

Email Support Reach our privacy team at [email protected] with any questions about how we handle your data or account information.

Account Settings Review and update your personal details, communication preferences and data sharing settings directly from your account dashboard.

Data Access Request Submit a formal request to download or review all personal information we hold about you. We respond within 14 business days.

TRUST MARKERS

Why Our Privacy Approach Matters

Encryption Standard

All payment and account data travels through SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Local Compliance

We follow Indonesian data protection frameworks and payment regulations. Your information is treated under the laws that govern your region.

Third-Party Audits

Our security posture is reviewed by independent auditors annually. We publish transparency summaries so you know where we stand.

No Data Selling

We do not sell, rent or trade your personal information. Payment partners see only what's necessary to process your deposit or withdrawal.

Breach Response

If a security incident affects your account, we notify you within 48 hours and provide guidance on next steps and account protection.

Retention Limits

We keep your data only while your account is active. After closure, we delete personal records within 90 days unless law requires longer storage.

BENCHMARKED

Consistency Across Our Policies

Terms of Service

Our Terms align with this Privacy Policy on account ownership, dispute resolution and payment rules.

Cookie Policy

We use cookies to remember your login and improve lobby performance. See our Cookie Policy for full tracking and opt-out details.

Payment Terms

DANA, OVO, GoPay and QRIS deposits follow our Payment Terms. Privacy rules apply to all transaction data you share.

Responsible Account Use

Your account settings let you manage contact frequency and data sharing. We respect your preferences across all communications.

Dispute & Complaints

If you believe your privacy rights are breached, file a complaint through our support portal. We investigate within 10 business days.

Policy Updates

We notify you of material privacy changes via email at least 30 days before they take effect. Your continued use means acceptance.

Linked Brands

If you hold accounts across our partner sites, each operates under its own privacy policy. Data is not shared between brands without consent.

QUICK SIGNAL

What We Protect in Your Account

Login Credentials Your username and password are hashed and stored separately from your account profile. We never store passwords in plain text.

Payment Information DANA, OVO, GoPay and QRIS details are tokenized. We don't retain full card or wallet numbers on our servers after transaction completion.

Account Activity Your login history, game sessions and withdrawal requests are logged for your security and our fraud prevention systems.

Communication Records Emails, support tickets and messages you send us are kept confidential and used only to resolve your requests or improve our service.

Device Information We collect IP address and device type to detect unauthorized access and protect your account from suspicious login attempts.

Withdrawal & Payout Data Bank details or e-wallet identifiers you provide for payouts are encrypted and shared only with our payment processors for settlement.

Privacy Policy Questions

We delete personal information within 90 days of account closure, unless local law requires us to retain records longer for tax or compliance purposes. Transaction history may be kept for audit trails.

Yes. Submit a data access request through your account settings or email [email protected]. We'll compile and send your information within 14 business days at no cost.

We share only the minimum data needed to process your deposit or withdrawal. Payment partners see your transaction amount and account identifier, but not your full profile or game history.

We notify affected users within 48 hours with details of what was exposed and steps to secure your account. We also report to relevant authorities where required by Indonesian law.

Yes. Unsubscribe via the link in any email, or adjust your communication preferences in account settings. We'll stop promotional messages within 24 hours.

Our primary servers are hosted in supported regions. Some backup and analytics partners may process data in other jurisdictions, but always under strict data protection agreements.

Cookies remember your login, track lobby performance and help us prevent fraud. See our Cookie Policy for a full list and instructions to disable non-essential tracking.